If you are contacting us about an order you have received, please call the toll-free customer service phone number on your invoice and have your invoice number handy.  If calling is just not convenient,  send an email AHS4 at LOCALNET dot COM.  Please put your invoice number (not the order number) in the subject line of your email to ensure a timely reply and be sure to include your first and last name in the message.

If you are contacting us about an order you have placed but not received, please reply to the order confirmation email you received.  This will ensure the most timely and accurate response. (Note that your order will usually be shipped in 1-2 business days and you will be sent a shipment confirmation email the day it is shipped.)

To contact the business office, please call 585-657-4794 between 10am and 5pm Eastern Time, Monday through Friday.  Mail and shipments should be addressed to A H Supply, 200 Industrial Park, Suite 101, Bloomfield, NY 14469.

All other inquires please send an email to AHS5 at LOCALNET dot COM.  Response time is largely governed by the volume of email but we usually are able to respond in 2-3 business days. We apologize in advance if our response is not timely. If you are inquiring about a new lighting setup, it is usually helpful to include the tank dimensions and state what you plan to keep in the tank.